Automotive
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We make waiting easier

CAA's Service Tracker™ gives Members live updates on their Driver's location and estimated arrival time. Don’t have a CAA Membership? Sign up to take advantage of great deals and savings. CAA Memberships start at just $301 a year, plus tax.

Become a Member

Biker with full safety gear enjoys ride on country road

Step 1 

Set up your My Account. My Account lets you use the CAA Service Tracker, upgrade your Membership, check your CAA Dollars® balance and more! 

Create an account

Step 2 

Place a roadside assistance request. There are a few different ways to submit a request - choose the one that’s most convenient for you!

Call 1-800-CAA-HELP      

Request roadside online

Biker with full safety gear enjoys ride on country road
Biker with full safety gear enjoys ride on country road

Step 3

Track your service call. Monitor your driver’s progress so you can see exactly where they are and when they’ll arrive on our interactive map.*

Car care and tips

It’s the best way to stay on top of your vehicle’s health but it can also prove valuable if a warranty issue arises and proof of maintenance is required to obtain warranty service. 

Your vehicle's battery is an extremely important component. It must remain in good condition to withstand harsh cold or extreme heat. A simple battery check can prevent you from being stranded in an empty parking lot. Most car batteries last between three to five years.

Temperature changes can affect tire pressure. Having the proper tire pressure will maximize your gas mileage and save wear and tear on your seasonal tires!

Tires naturally degrade over time – and driving with insufficient tread depth or sidewall damage can be hazardous. Do a Toonie test to check if your tires are safe for driving.

Don't wait until small chips lead to costly repairs down the road! Parking your car directly in the sun is one of the fastest ways for a crack to grow. If a chip grows too much, windshield repair may no longer be an option, and your windshield may need to be replaced. 

As a general rule, you should change your oil at least twice yearly. Remember that driving habits and temperatures can affect how quickly oil degrades. Most newer cars have oil monitoring systems, so your vehicle will track usage and oil conditions, signalling when you need a change. If you have an older vehicle, check the owner’s manual or factory maintenance schedule for information on maintenance schedules.

Deep cleaning of your car’s interior prevents dust from causing wear and tear and removes stubborn stains from your dashboards, mats or leather seats. When your vehicle is deep cleaned, a lot of debris is removed, improving the air quality inside the vehicle. Clean airflow and the absence of garbage in a car help drivers and passengers enjoy a germ-free environment. If you ever wish to sell your car, potential buyers will see how well cared for it is.   

Automotive FAQ

Click here to set up your CAA My Account. Enter your Membership Number, postal code and email address, then create a strong password. Once you’ve registered, log in with the Membership umber or email address and password associated with your account. 

CAA Roadside Assistance is available 24 hours a day, seven days a week. Place your roadside service request through My Account, the CAA Mobile App, online or by phone.

Once your CAA My Account is set up and logged in, go to the tab My Automotive > My Roadside, and click on Track Current Rescue.

After you’ve placed your roadside assistance call, you can use the CAA Service Tracker™ to track your driver’s location once they’re on their way. This tool provides an update on your driver’s ETA every five minutes. You can also use our built-in map to track your driver every step of the way. *Check availability in your area

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